Order Tracking – By Nuvara Outlet

You can track your order easily using the information provided in your shipping confirmation email.

Once your order has been shipped, you will receive an email containing your tracking number and a tracking link (when available).

1) Where to Find Your Tracking Number

Your tracking details are sent by email after your order is dispatched.

Please check:

  • your inbox

  • your spam/junk folder

  • the email address used at checkout

If you did not receive your tracking email, contact us at: contact@bynuvaraoutlet.com

2) Tracking Updates

Tracking information may take 24 to 48 hours to appear after shipment, depending on the carrier.

If your tracking shows “label created” or no movement within the first 1–2 days, this is usually normal.

3) Delivery Time Estimates

Delivery times are estimates and may vary depending on the destination and carrier.

  • France: 2–5 business days

  • Europe: 3–7 business days

  • International: 5–12 business days

  • Express: 2–5 business days

For full details, please refer to our Shipping Policy.

4) Missing Package / Delivery Issues

If your order appears delayed, marked as delivered but not received, or has a tracking issue, please contact us as soon as possible and include:

  • your full name

  • your order number

  • your tracking number

  • a brief description of the issue

Email: contact@bynuvaraoutlet.com
Phone: +33 6 52 30 09 01

5) Customer Service

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (Paris time)

6) Business Information

Trading name: By Nuvara Outlet
Legal entity: NUVARA
SIRET (French business ID): 992 271 445 00015

Business Address:
27 Rue du Maréchal Joffre
77270 Villeparisis, France