Contact Us – By Nuvara Outlet

Need help with an order, shipping, returns, or product information?
Our team is available to assist you quickly and professionally.


1) Customer Service

Email: contact@bynuvaraoutlet.com
Phone: +33 6 52 30 09 01

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (Paris time)


2) Business Information

Trading name: By Nuvara Outlet
Legal entity: NUVARA
SIRET (French business ID): 992 271 445 00015

Business Address:
27 Rue du Maréchal Joffre
77270 Villeparisis, France


3) Order Support (Faster Assistance)

To help us assist you faster, please include the following in your message:

  • Your full name

  • Your order number

  • The email address used at checkout

  • A short description of your request


4) Common Questions

Before contacting us, you may also find answers here:

  • Shipping Policy (delivery fees & estimated delivery times)

  • Returns & Refund Policy (return conditions & refunds)

  • Terms of Service

  • Privacy Policy


5) Response Time

We answer customer requests during business hours.
Most messages are answered within 24 to 48 business hours.