Loyalty Program – By Nuvara Outlet

Welcome to the By Nuvara Outlet Loyalty Program.
We created this program to reward our customers for their trust and continued support.

By participating in our Loyalty Program, you agree to the terms outlined on this page.

1) How It Works

You can earn rewards when you shop on bynuvaraoutlet.com.
Rewards may be granted through:

  • purchases made on our website

  • special promotions or limited-time offers

  • selected customer actions (when available)

Your reward balance and benefits may depend on your account activity.

2) Eligibility

To join the Loyalty Program, you must:

  • be at least 18 years old (or have legal capacity in your country)

  • have a valid customer account (if required by our loyalty system)

  • provide accurate information (name, email, etc.)

The Loyalty Program is available to customers shopping on bynuvaraoutlet.com.

3) Rewards & Benefits

Depending on the Loyalty Program features available at the time, you may receive:

  • discount coupons

  • exclusive offers and promotions

  • early access to selected products

  • special customer benefits

Rewards and benefits may vary, and we reserve the right to update them at any time.

4) How to Earn Points (If Applicable)

If points are offered through our loyalty system, points may be earned based on:

  • the amount spent on eligible purchases

  • completed orders (not cancelled or refunded)

  • specific promotional actions (when active)

Points may not apply to:

  • shipping fees

  • taxes or customs charges

  • cancelled or refunded orders

5) How to Redeem Rewards

If your account has available rewards, you can redeem them at checkout (when applicable).
Rewards are subject to:

  • availability

  • minimum purchase requirements (if displayed)

  • expiration dates (if applicable)

Only one reward code may be used per order unless otherwise stated at checkout.

6) Returns, Refunds & Loyalty Points

If an order is returned or refunded:

  • loyalty points related to that purchase may be removed or adjusted

  • redeemed rewards may not be reinstated (depending on the case)

Returns and refunds remain subject to our Returns & Refund Policy.

7) Fraud Prevention & Fair Use

To protect our customers and maintain fairness, we reserve the right to suspend or cancel Loyalty Program access if we detect:

  • abusive behavior

  • fraudulent activity

  • misuse of rewards or discount codes

  • repeated suspicious transactions

8) Program Changes or Termination

By Nuvara Outlet may modify, suspend, or terminate the Loyalty Program at any time, including:

  • changes in reward rules

  • changes in point earning or redemption conditions

  • discontinuation of the program

Any updates will be reflected on this page.

9) Customer Service

For questions about the Loyalty Program, please contact us:

Email: contact@bynuvaraoutlet.com
Phone: +33 6 52 30 09 01
Hours: Monday to Friday, 9:00 AM – 6:00 PM (Paris time)

10) Business Information

Trading name: By Nuvara Outlet
Legal entity: NUVARA
SIRET (French business ID): 992 271 445 00015
Address: 27 Rue du Maréchal Joffre, 77270 Villeparisis, France