Authenticity Guarantee – By Nuvara Outlet

At By Nuvara Outlet, we understand that authenticity is essential when purchasing luxury items.
That is why we are committed to offering a secure, transparent, and professional shopping experience.

All products available on bynuvaraoutlet.com are carefully selected and inspected before being listed for sale.

1) Our Commitment

We are committed to offering authentic luxury products and providing our customers with reliable information at every step.

We do not tolerate counterfeit items and we take quality control seriously in order to protect our customers.

2) Quality Control & Verification

Before shipping, our team performs a verification process based on key authenticity and quality indicators, such as:

  • Brand logos, engravings, labels, and markings

  • Craftsmanship, stitching, finishes, and overall construction

  • Materials, textures, and consistency with brand standards

  • Serial numbers, date codes, or authenticity identifiers (when applicable)

  • Hardware details (zipper, engraving, fastenings, etc.)

Please note: verification methods may vary depending on the brand, the product category, and the available identifiers.

3) Product Descriptions & Condition Transparency

We aim to provide clear and accurate product descriptions, including:

  • Product name and model details

  • Condition (new or pre-owned, when applicable)

  • Any visible signs of wear (when applicable)

  • Photos showing the actual product whenever available

We strongly encourage customers to carefully review all product photos and descriptions before placing an order.

If you need help before purchase, you can contact us at:
contact@bynuvaraoutlet.com

4) Questions Before Purchasing

If you would like additional details before ordering (measurements, extra photos, condition clarification), our customer service team is available:

Email: contact@bynuvaraoutlet.com
Phone: +33 6 52 30 09 01
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Paris time)

5) If You Have a Concern

If you believe the product you received is not as described, please contact us as soon as possible and include:

  • Your order number

  • Clear photos of the item received

  • A short explanation of the issue

We will review your request promptly and provide support in accordance with our Returns & Refund Policy.

6) Business Information

Trading name: By Nuvara Outlet
Legal entity: NUVARA
SIRET (French business ID): 992 271 445 00015

Business Address:
27 Rue du Maréchal Joffre
77270 Villeparisis, France